Terms of service

1. Who we are

BOSS4 is a travel technology platform that lets travellers discover and book experiences, attraction tickets and private transfers. Where an activity is operated by a third-party supplier, BOSS4 acts as the booking agent and the supplier is responsible for delivering the activity.

2. Bookings and confirmation

A booking is confirmed when we issue a booking reference and digital tickets. Please check the date, time, participant numbers and pickup details on your confirmation immediately and tell us about any error.

3. Prices and currency

Prices are shown in your selected display currency and charged in the currency stated at checkout. Conversion rates shown on the site are indicative.

4. Your responsibilities

When you book, you agree to:

• Provide accurate traveller details and contact information
• Arrive at the stated meeting point on time
• Follow the safety instructions given by guides, drivers and operators
• Tell us about accessibility needs or medical conditions before booking

5. Changes and cancellations

Cancellation terms are shown on every experience and summarised in our cancellation policy. Weather-dependent activities such as balloon flights may be cancelled by the operator for safety reasons; in that case you are offered a new date or a full refund.

6. Liability

BOSS4 is not liable for indirect losses, and our liability for any booking is limited to the amount you paid for it, except where liability cannot be limited by law.

7. Contact

Questions about these terms can be sent to hello@boss4.com.